Pluralsight Support and Feedback

Phone: (801) 784-9007
Phone support hours: 8:00 AM to 5:00 PM MT Monday - Friday

Knowledge Base

  1. Free Trials 

    1. Free Trial 101
    2. Can I take assessments during my free trial?
    3. I have a Monthly Plus Trial. Why can't I get offline viewing to work?
    4. Wow, the 200 minutes on my trial went really quick. What's up?
    5. How do I convert my free trial into an Annual or Annual Plus subscription?
  2. Subscriptions 

    1. What type of subscriptions do you offer?
    2. At the end of my individual subscription will it auto-renew?
    3. Are there a certain number of months I have to purchase?
    4. Can I log in from more than one computer?
    5. Can I share my subscription at my company or with a colleague?
  3. Pricing and Payment 

    1. What payment methods can I use to purchase your training?
    2. Do you offer academic institution discounts or pricing for students?
    3. Do you offer corporate or government discounts?
    4. Can I get a discount if I have a business, but I need less than 26 licenses?
    5. What currency do you bill in?
  4. Minimum Requirements 

    1. How much bandwidth do I need?
    2. How should I configure my firewall and mail servers so my company can use Pluralsight?
    3. What browsers do you support?
    4. What software do I need to have installed on my computer in order to use the library from my web browser?
    5. Can I watch your videos on Linux?
  5. Mobile Players and Offline Viewing 

    1. Offline Viewing 101
    2. Mobile Apps 101
    3. How do I install the Offline Player onto my Mac without changing my security settings?
  6. Small Business Subscriptions (up to 25 licenses) 

    1. Do you offer multi-user licenses?
    2. How can I print an invoice (receipt) for my small business plan?
    3. How can I remove a member from my Small Business plan?
    4. How do I add a plan manager on my small business plan?
    5. How do I add a team member to my small business plan?
  7. Content and Courses 

    1. Exercise Files 101
    2. Discussion Boards 101
    3. How do I create a playlist?
    4. How do I share Playlists?
    5. How can I get to the old course library?
  8. Assessments 

    1. Assessments 101
    2. How do I show my certificate of completion on Linkedin?
    3. How do I print my course completion certificate(s)?
    4. What is your certificate's credibility in the workplace?
  9. Troubleshooting 

    1. I forgot my user name or password. How can I reset my password?
    2. Can I play the videos back at a faster speed?
    3. Why do you make me fill out a CAPTCHA when I log in?
    4. How do I restore my "My Videos" folder if I've deleted it?
    5. Why does your website keep asking me to install Silverlight?
  10. Certifications 

    1. Certifications 101
    2. What type of success rates does your training have?
    3. Do you offer a guarantee I will pass my exam?
  11. HackHands Aquisition 

    1. Why did Pluralsight acquire HackHands?
  12. Code School Acquisition 

    1. Why did we acquire Code School?
    2. What's offered at Code School vs. Pluralsight?
    3. Will Code School courses exist on
    4. Do Pluralsight subscribers have access to Code School courses?
    5. Are there discounts for active subscribers to access both sites?
  13. MSDN Partnership 

    1. Does Pluralsight Have a Benefit for MSDN Subscribers?
    2. How Many Courses do I get with my MSDN Subscription?
    3. How do I Sign Up with my MSDN Subscription?
    4. Which Courses are Included with the benefit?
    5. How do I redeem the 30% discount for MSDN?
  14. TechNet Partnership 

    1. What courses can I access with the TechNet benefit?
    2. How do I create a subscription using the TechNet benefit?
  15. Smarterer 

    1. Smarterer 101
    2. How does Smarterer work?
    3. How does Smarterer help me?
    4. What will happen with my current Pluralsight assessment results?
  16. Support Videos 

    1. How do I get my video to stop buffering?
  17. Digital Tutors Acquisition FAQ 

    1. Why did Pluralsight acquire Digital-Tutors?
    2. What kind of training does Digital-Tutors offer?
    3. How do Pluralsight customers get access to Digital-Tutors?
    4. Who are the Digital-Tutors authors?
    5. Can I use Digital-Tutors apps and offline viewing?
  18. Partnerships 

    1. CompTIA Partnership
    2. Do you still offer complimentary subscriptions for Microsoft MVP's and RD's?
    3. I'm a vExpert... What about me?
    4. Does Pluralsight still have an agreement with Microsoft DreamSpark to provide training benefits to students?
    5. Does Pluralsight still have an agreement with Microsoft WebsiteSpark?
  19. Miscellaneous 

    1. That shirt looks good, but it would look better on me...
    2. What is it like to work at Pluralsight? Can you hire me?
    3. How can I obtain sponsorship from Pluralsight for my user group or event?
  20. All articles 

    1. How much bandwidth do I need?
    2. Do you offer multi-user licenses?
    3. What is your Privacy Policy?
    4. How do I uninstall the Offline Viewer for PC/Mac?
    5. Where did my TrainSignal Individual Courses go?
    138 articles 

Feedback and Knowledge Base