Pluralsight Support and Feedback

Email: support@pluralsight.com
Phone: (801) 784-9007
Fax: (801) 525-2979
Hours: Monday - Friday 8 AM MST - 5 PM MST

Knowledge Base

  1. Support Videos 

    1. How do I get my video to stop buffering?
  2. Digital Tutors Acquistion FAQ 

    1. Why did Pluralsight acquire Digital-Tutors?
    2. What kind of training does Digital-Tutors offer?
    3. How do Pluralsight customers get access to Digital-Tutors?
    4. Who are the Digital-Tutors authors?
    5. Can I use Digital-Tutors apps and offline viewing?
  3. Assessments 

    1. Which courses do not have assessments?
    2. What is a course assessment?
    3. What is a "pre-assessment?"
    4. Can I take the assessments more than once?
    5. Why do I have to wait for 30 days to retake an assessment?
  4. Content and Courses 

    1. What are exercise files?
    2. Do all courses have exercise files?
    3. How do I download exercise files?
    4. How do I get course materials: slides, sample code and exercise files?
    5. Does Pluralsight offer any free courses?
  5. Certifications 

    1. When I pass your course am I certified?
    2. How much will it cost to take my exam?
    3. How do I know if this training is for my certification exam?
    4. What type of success rates does your training have?
    5. Is this the VMware "authorized" course?
  6. Free Trials 

    1. I would love to try Pluralsight. Can I get a free trial?
    2. Can I convert to a paid subscription before my 10-day trial ends?
    3. How do I cancel my 10-day trial?
    4. What happens after the 10 days?
    5. I am on a 10-day trial but have used my 200 minutes. Can I reset my minutes?
  7. Minimum Requirements 

    1. How much bandwidth do I need?
    2. How should I configure my firewall and mail servers so my company can use Pluralsight?
    3. What browsers do you support?
    4. What software do I need to have installed on my computer in order to use the library from my web browser?
    5. Can I watch your videos on Linux?
  8. Troubleshooting 

    1. Why wont my video stop buffering?
    2. I forgot my user name or password. What do I do?
    3. Can I play the videos back at a faster speed?
    4. Why do you make me fill out a CAPTCHA when I log in?
    5. How do I restore my "My Videos" folder if I've deleted it?
  9. Mobile Players and Offline Viewing 

    1. Can I play the videos on my iPad or other mobile device?
    2. Can I download the videos for offline viewing?
    3. Why does my offline viewing content expire after 30 days?
    4. Can I share any cached modules?
    5. How do I cache a module for offline viewing with my laptop?
  10. Subscriptions 

    1. What type of subscriptions do you offer?
    2. At the end of my individual subscription will it auto-renew?
    3. Are there a certain number of months I have to purchase?
    4. Can I log in from more than one computer?
    5. Can I share my subscription at my company or with a colleague?
  11. Partnerships 

    1. Do you still offer complimentary subscriptions for Microsoft MVP's and RD's?
    2. I'm a vExpert... What about me?
    3. Does Pluralsight still have an agreement with Microsoft BizSpark?
    4. Does Pluralsight still have an agreement with Microsoft DreamSpark to provide training benefits to students?
    5. Does Pluralsight still have an agreement with Microsoft WebsiteSpark?
  12. Pricing and Payment 

    1. What payment methods can I use to purchase your training?
    2. Do you offer academic institution discounts or pricing for students?
    3. Do you offer corporate or government discounts?
    4. Can I get a discount if I have a business, but I need less than 26 licenses?
    5. Can corporate plans pay month by month?
  13. Small Business Subscriptions (up to 25 licenses) 

    1. Do you offer multi-user licenses?
    2. How can I print an invoice (receipt) for my small business plan?
    3. How can I remove a member from my Small Business plan?
    4. How do I add a plan manager on my small business plan?
    5. How do I add a team member to my small business plan?
  14. Miscellaneous 

    1. That shirt looks good, but it would look better on me...
    2. What is it like to work at Pluralsight? Can you hire me?
    3. How can I obtain sponsorship from Pluralsight for my user group or event?
  15. All articles 

    1. What are exercise files?
    2. I would love to try Pluralsight. Can I get a free trial?
    3. How much bandwidth do I need?
    4. Can I play the videos on my iPad or other mobile device?
    5. Do you still offer complimentary subscriptions for Microsoft MVP's and RD's?
    151 articles 

Feedback and Knowledge Base