Knowledge Base

← Pluralsight Support and Feedback
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  1. Assessments

    1. Can anyone participate in the assessment beta process?
    2. Can I take an assessment more than once?
    3. Can I take assessments during my free trial?
    4. How come I can't see the assessments?
    5. How do I print a copy of my course completion certificate(s)?

  2. Content and Courses

    1. Do all courses have exercise files?
    2. Does Pluralsight offer any free courses?
    3. How can I suggest a new course or topic?
    4. How do I download exercise files?
    5. How do I get course materials: slides, sample code and exercise files?

  3. Free Trials

    1. Can I convert to a paid subscription before my 10-day trial ends?
    2. Can I take assessments during my free trial?
    3. How do I cancel my 10-day trial?
    4. I am on a 10-day trial but have used my 200 minutes. Can I reset my minutes?
    5. I have a Monthly Plus Trial. Why can't I get offline viewing to work?

  4. Minimum Requirements

    1. How much bandwidth do I need?
    2. How should I configure my firewall and mail servers so my company can use Pluralsight?
    3. What browsers do you support?
    4. What software do I need to have installed on my computer in order to use the library from my web browser?

  5. Mobile Players and Offline Viewing

    1. Can I download the videos for offline viewing?
    2. Can I play the videos on my iPad or other mobile device?
    3. Can I share any cached modules?
    4. How do I cache a module for offline viewing with my Android device?
    5. How do I cache a module for offline viewing with my iOS device?

  6. Partnerships

    1. Do you still offer complimentary subscriptions for Microsoft MVP's and RD's?
    2. Does Pluralsight still have an agreement with Microsoft BizSpark?
    3. Does Pluralsight still have an agreement with Microsoft DreamSpark to provide training benefits to students?
    4. Does Pluralsight still have an agreement with Microsoft WebsiteSpark?
    5. I heard that Pluralsight partnered with JetBrains. Is this true?

  7. Pricing and Payment

    1. Do you accept PayPal as a method of payment?
    2. Do you accept purchase orders or checks as a method of payment?
    3. Do you have discounts for returning customers?
    4. Do you have special pricing for India subscribers?
    5. Do you offer academic institution discounts?

  8. Small Business Subscriptions (up to 25 licenses)

    1. Can I add a Monthly subscription onto my small business plan?
    2. Do you offer multi-user licenses?
    3. How can I print an invoice (receipt) for my small business plan?
    4. How can I remove a member from my Small Business plan?
    5. How do I add a plan manager on my small business plan?

  9. Sponsorships

    1. How can I obtain sponsorship from Pluralsight for my user group or event?
    2. Will Pluralsight sponsor my event?
    3. Will Pluralsight sponsor my user group?

  10. Subscriptions

    1. At the end of my individual subscription will it auto-renew?
    2. Can I buy a subscription for just one month?
    3. Can I log in from more than one computer?
    4. Can I share my subscription at my company or with a colleague?
    5. Can I subscribe to a single course?

  11. Troubleshooting

    1. Can I play the videos back at a faster speed?
    2. How do I restore my "My Videos" folder if I've deleted it?
    3. I am having trouble getting a specific video to play. What do I do?
    4. I am having trouble logging on to the Android app: "No Peer Certificate"
    5. I can't get any courses to play at work. What do I do?

  12. Webcasts

    1. How can I watch previously recorded webcasts?
    2. What happened to your weekly public webcasts?

  13. All articles

    1. At the end of my individual subscription will it auto-renew?
    2. Can anyone participate in the assessment beta process?
    3. Can I add a Monthly subscription onto my small business plan?
    4. Can I add more plan managers to my Small Business plan?
    5. Can I buy a subscription for just one month?

Knowledge Base and Helpdesk

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