Knowledge Base

  1. Acquisitions 

    1. Smarterer Acquisition FAQ
    2. How does Smarterer work?
    3. How does Smarterer help me?
    4. What will happen with my current Pluralsight assessment results?
    5. Why did Pluralsight acquire Digital-Tutors?
  2. Code School for Pluralsight corporate plans 

    1. What is happening with corporate members that want Pluralsight and Code School?
    2. How will Code School access work for corporate members?
    3. What does it mean when a member merges their Code School user ID and passwords?
    4. I’m a plan manager, where can I get reporting on Code School?
    5. I’m a plan manager and I do not consume a Pluralsight license, does this mean I have a license on Code School?
  3. Corporate Plans 

    1. I never received my login information
    2. I didn't receive/deleted my invitation
    3. When I try to create my account it says my account already exists
  4. Corporate Reporting 

    1. What does Pluralsight corporate reports cover?
    2. How does reporting differ from Account Administrator vs Team Manager?
    3. What does the Corporate Dashboard cover?
    4. What is the logic behind Pluralsight corporate reports?
    5. What does the Users: All users report cover?
  5. Hackhands - Pluralsight Mentoring 

    1. How much does mentoring cost?
    2. How does the 5-minute grace period with mentoring work?
    3. Do I get to choose my mentor?
    4. How do you guarantee my happiness with mentoring?
    5. Mentoring Only - Is it possible to troubleshoot and test audio, video and text editor before jumping into a mentoring collaboration environment?
  6. Free Trials 

    1. Free Trial FAQ
    2. Can I take assessments during my free trial?
    3. I have a Monthly Plus Trial. Why can't I get offline viewing to work?
    4. Wow, the 200 minutes on my trial went really quick. What's up?
    5. How do I convert my free trial into an Annual or Annual Plus subscription?
  7. Subscriptions 

    1. What type of subscriptions do you offer?
    2. At the end of my individual subscription will it auto-renew?
    3. Are there a certain number of months I have to purchase?
    4. Can I log in from more than one computer?
    5. How do I link my corporate invite to an existing account?
  8. Pricing and Payment 

    1. What payment methods can I use to purchase your training?
    2. Do you offer corporate or government discounts?
    3. When can I get a discount on your business plans?
    4. What currency do you bill in?
    5. Can corporate plans pay month by month?
  9. Minimum Requirements 

    1. How much bandwidth do I need?
    2. How should I configure my firewall and mail servers so my company can use Pluralsight?
    3. What browsers do you support?
    4. What software do I need to have installed on my computer in order to use the library from my web browser?
    5. Can I watch your videos on Linux?
  10. Mobile Players and Offline Viewing 

    1. Offline Viewing FAQ
    2. Mobile Apps FAQ
    3. How do I install the Offline Player onto my Mac without changing my security settings?
  11. Small Business Subscriptions (up to 25 licenses) 

    1. Do you offer multi-user licenses?
    2. How can I remove a member from my business plan?
    3. How do I add a plan manager on my business plan?
    4. How can I invite a new user to a business plan?
    5. How do I add more licenses to my business plan?
  12. Content and Courses 

    1. Exercise Files FAQ
    2. Discussion Boards FAQ
    3. How do I create a playlist?
    4. How do I share Playlists?
    5. How can I suggest a new course or topic?
  13. Assessments 

    1. Assessments FAQ
    2. Learning Checks: updates to assessments and assessment reporting
    3. How do I show my certificate of completion on Linkedin?
    4. How do I print my course completion certificate(s)?
    5. What is your certificate's credibility in the workplace?
  14. Troubleshooting 

    1. Why wont my video stop buffering?
    2. My video keeps stopping. What do I do?
    3. I forgot my password. Where can I reset it?
    4. Can I play the videos back at a faster speed?
    5. Why do you make me fill out a CAPTCHA when I log in?
  15. Certifications 

    1. How does your training help prepare for certifications?
    2. What type of success rates does your training have for certifications?
    3. Will Pluralsight count towards VMware's "authorized" course for the VCP?
    4. Do you offer a guarantee I will pass my exam?
  16. Visual Studio Partnership 

    1. Does Pluralsight have a benefit for Visual Studio subscribers?
    2. Does Pluralsight have a benefit for Visual Studio Dev Essentials program?
    3. How do I sign up for my Visual Studio subscription benefit?
    4. How do I Sign up with my Visual Studio Dev Essentials' account?
    5. Which Courses are Included with the benefit?
  17. Partnerships 

    1. CompTIA Partnership
    2. Do you still offer complimentary subscriptions for Microsoft MVP's and RD's?
    3. I'm a vExpert... What about me?
    4. Does Pluralsight still have an agreement with Microsoft DreamSpark to provide training benefits to students?
    5. I heard that Pluralsight partnered with JetBrains. Is this true?
  18. All articles 

    1. How much bandwidth do I need?
    2. Do you offer multi-user licenses?
    3. What is your Privacy Policy?
    4. How do I uninstall the Offline Viewer for PC/Mac?
    5. Where did my TrainSignal Individual Courses go?

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